Project Coordinator II CRM Specialist-Student Communications
Company: Contra Costa Community College District
Location: Pleasant Hill
Posted on: October 17, 2024
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Job Description:
Project Coordinator II CRM Specialist-Student Communications
Posting Number: 0002071
Location: Diablo Valley College
Salary: $70.25/hr
Position Definition:
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Special Instructions:
The CRM Specialist-Student Communications is a member of the
college's marketing team responsible for leveraging our new
Customer Relationship Management (CRM) system (TargetX/Salesforce)
to effectively communicate with students impacted by key
legislative changes, including California Assembly Bills 2683,
1111, 928, and 1705. This role involves partnering with the
district IT department for ongoing CRM report configuration,
managing targeted communication plans, and providing training to
colleagues on CRM communications best practices.
While focused on support communications for these specific
transitions in the student experience, this role will also play an
integral role in establishing communication systems and protocols
that will be leveraged for ongoing collegewide CRM usage.
Key Responsibilities
CRM Configuration & Support:
Communications Plan Management:
Student Data & Reporting:
Content Creation:
Campaign Performance Analysis & Optimization:
Training & Support:
This position offers a unique opportunity to play a crucial role in
enhancing student communication and engagement through the
effective use of technology. If you are passionate about using
technology to make a positive impact on student success, we
encourage you to apply.
Cover letter and Portfolio link required as part of the
application.
Job Close Date: 10/25/2024
Open Until Filled: No
To apply, visit
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Keywords: Contra Costa Community College District, Salinas , Project Coordinator II CRM Specialist-Student Communications, Other , Pleasant Hill, California
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